SkillExtend® is our suite of remote and on-site IT services that can deliver experienced, knowledgeable specialists to extend the reach of your IT organization. We can:

• Extend your team's expertise, without the cost of adding full time employees.
• Free existing staff to focus on your unique business needs.
• Better manage the risk of a system failure or a security incident.
• Reduce costs while increasing system functionality and productivity.

We provide system administration and system software support services for a variety of popular server platforms, including UNIX®, z/OS® (OS/390®), and Windows®. We also support the network infrastructure devices that connect these servers.

SkillExtend services can be delivered for a fixed monthly fee, giving you greater control of your IT budget. This monthly fee provides access to our team of experts who cover a wide range of technologies and systems. By providing a service that combines on-site and remote IT support, we can deliver highly effective support at a surprisingly low cost. Jacob & Sundstrom® technical specialists can regularly be on-site at your location, and you can have daily access to out expert support center staff.

The SkillExtend service is tailored to meet your requirements. We start by conducting an environmental assessment to help you determine the scope of services required. Services can include any mix of:

• On-Site Staffing Eliminate recruiting, training and retention concerns. Our on-site staff supports and manages your IT systems.
• On-Site Support Regularly scheduled visits for software maintenance, updates, system administration and customer meetings.
• Remote Systems Support Our support center ensures system availability and integrity, with daily access to your systems and near instant response to problems.

 

Network Security
We can supply both operational and engineering support for all aspects of network security. Our information assurance methodology covers a number of areas.

 

Server Suport
Management and Planning
Systems Administration
Technology Support
Platform Migration